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Administration

The talk24 provider package is a complete triple play provision platform. The system leverages best of breed technologies to provide a rock solid platform that you can trust. The system comes packaged with a complete suite of online administrative tools which are designed to help you manage your services easily.

The table below provides a summary of the systems features.

Service Provision

Service Management

VoIP

Provide low cost telecommunications services.

Traffic Processing

A core system which handles the delivery and logging of service use.

Media on Demand

Provide on demand Movies, TV, Radio, Games and a variety of other data services.

Bill Generation

A variety of billing options are available.

Multicast Media

Provide multicast media including TV, Radio and Music Videos.

Accounts & Payment

All customer account information can be easily accessed by the user and the administrators to allow them to view account information and make payments.

Services POS

Services are access via the system POS which is a web based visual application.

Services Administration

Configure and monitor the services that you are providing.

Customer Signup

Customers can signup to your services online requiring little or no intervantion from your administrion team.

Package & Plans Administration

Configure your plans and packages.

Customer Account Administration

Users can access their account information and view details such as service consumption and billing information.

Customer Care

Track customer information and their support history including past problems and communications.

 
 

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